[General Terms & Conditions]

Welcome to the terms and conditions of using the lov-s.com website.


Lov-s.com is a part of LOV-S, registered in Amsterdam, the Netherlands, under company no. 62514741.

Our registered office is Baarsjesweg 202 H, 1057HS Amsterdam, The Netherlands.

Our registered VAT number is NL243249068B01.

2. Applicability

By placing an order with us via the lov-s.com website, you are agreeing to accept the following terms and conditions.

Our terms and conditions can change at any time and it is up to you to check them regularly, before ordering products, in case there are any changes. If you do not agree with the terms and conditions set out below, you should not use or access this website. In order to shop on lov-s.com, you must be at least 18 years of age and not under guardianship.

3. Prices and Payments

The prices on lov-s.com are the correct prices at the time of entering the information, but we reserve the right to change the price of any product at any time. All prices are, unless otherwise stated, in Euros, including 21% VAT and excluding shipping costs. All prices on the site are subject to misprints. For the consequences of misprints no liability is accepted. There is no minimum order amount.

Orders through the website can be paid via credit card or by bank transfer.

We accept most major credit cards (Visa, MasterCard, American Express). Your credit card payment will be processed via Stripe, an online payment platform; lov-s.com does not receive or store any credit card details in our database. We reserve the right to check the validity of the credit card, its credit status in relation to the value of your order and whether the address data of the purchaser is correct via our payment processor. We may refuse orders depending on the result of these checks.

In case of a payment via regular bank transfer, the total amount must arrive within 7 business days after the order date, at our bank account. If the payment is not deposited within 7 business days, the order will be automatically canceled. We will start processing your order as soon as the payment is received.

Our IBAN is NL63 ABNA 0415 4837 94, our BIC is ABNANL2A, account name is "LOV S".

4. Supply

Product offers are valid while stock lasts. The product offers contain a complete and accurate description of the products. The description is sufficiently detailed to allow a proper assessment of the garment by the consumer. When communicating the weight and dimensions of singular items, these are indications only. Your final product might deviate slightly from these values due to the nature of the knitting procedure and the dying of natural fibres. When using product images, we strive for a true reflection of the products. However the colors, as they appear on your screen, may differ from the true colors of the actual products. We do our best to show the right colors in our web shop.

We reserve the right to discontinue any product at any time.

4.1. Supply of Exclusive Items

Some of our products are available only as made-to-order items. Unless otherwise stated, these are available for a short period of time. We indicate this time period in the product description section. Made-to-order items take 6 weeks to manufacture, which automatically means that your order will be dispatched 6 weeks after your order has been confirmed.

5. Ordering

Once you have placed your order, you will receive an email confirming your order. If for any reason we are unable to fill your order, we will let you know as soon as possible. If we have already received payment for the unavailable order, we will attempt to refund the applicable amount within 3 business days.

When your order has been dispatched, we will send you a second email, containing the tracking number of the shipment.

If your order has not been accepted, you will receive an email from us, stating the reasons why.

Delivery times may vary depending on where the order is to be delivered. Occasional delays may occur during peak shipping periods or in the case of unexpected events. In case of any delays we will notify you via e-mail. In case of unexpected events, orders will be delivered within a 30-day window from the day the order is placed. In the unlikely event that your delivery time exceeds 30 days, you may cancel your order.

6. Deliveries and Returns

Please consult our Delivery & Returns policy.

7. Cookies

Lov-s.com uses cookies to enhance your visit. Cookies are small packages of information, temporarily stored on your computer, that enable the contents of your shopping bag to remain preserved during your shopping experience. We only use functional cookies and do not use cookies to store personal information or to disclose information to third parties.

Please note that if you choose to disable cookies, you will not be able to shop with us.

The cookies last 14 days after the last visit from your computer and are automatically deleted after 14 days.

8. Privacy

When you place an order at lov-s.com, your shipping and order details will be recorded in the customer base of LOV-S. We only use your personal data to ship your order to you. We will never provide your personal data to third parties.

9. Intellectual Property

The entire content of this website is the intellectual property of Monika Lovas and Robert Kisteleki - co-owners of the brand LOV-S. None of the content of this website may be copied or used without their written permission.

10. Law

The Conditions will be governed by and construed in accordance with the laws of The Netherlands and you irrevocably submit to the exclusive jurisdiction of The Court System of The Netherlands.

11. Force Majeure

Lov-s.com employs reasonable security procedures in order to mitigate potential attacks against our website and data. However we cannot be held liable for actions or attacks against our services, such as hacking attempts. In case of a security breach, we will do our best to contact the affected parties, to mitigate the events and comply with relevant legislations. We reserve the right to cancel fraudulent orders that may result from such activities.

Lov-s.com cannot be held responsible for the delay or failure of any performance due to, without limitation: war, warlike conditions, blockade, embargoes, riots, governmental restrictions, labor disturbances, wrecks, epidemics, quarantine, fire, flood, earthquake, explosion, unavailability of usually-anticipated means of supplies and transportation or loading facilities, any unforeseen change in circumstances, or any other causes beyond reasonable control.

Last modification: 2016-11-03


All enquiries:
+31 654 19 11 16

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